Delivery Service & Lead-times

Standard delivery is included in the cost of your goods, standard delivery means, to the end of the tailgate! This is the delivery method that has been used for many years and is understood by most of our customers.

However, times and legislation have changed, requiring smaller operators in the leisure and hospitality industry to provide the correct certification of beds in their properties. These beds are tested to a higher fire hazard standard (generally source 5 medium hazard) and are not easily available through bed retailers, so are for the most part purchased direct from the manufacturer. Our experience tells us that tailgate delivery for these types of premises is sometimes an issue, where very often there is not the man power to manoeuvre beds into rooms. We have tried to combat this by looking at other services that are more sympathetic.

Standard Delivery:

Tailgate delivery is included in the price of goods, goods are delivered to the end of the tailgate – manpower is required at the delivery end to assist with the delivery.

Direct To Room:

This service is operated on a two man premise. The delivery date will be advised, the room will need to be cleared and ready for the delivery. Delivery will be made into the room of choice – not suitable for more than three stories.
This service is an additional cost and does not include set up, package removal or old bed removal.

Installation and removal:

Suitable for large refurbishments or new projects, goods will be delivered into the rooms with packaging and old products removed and disposed by supplier.

This service is quoted on a project by project basis. Please see installation service for more details.

Lead-time:

Lead-times do fluctuate through the year, but as a general rule 2-3 weeks should be the norm, or to customers dates if required on a longer lead-time.